Sun Palace Casino Review. What are you looking for when you search for an online casino? Typically, we hear the same answers from most players. They want large bonuses, a good selection of games (especially if they’re not the type to stick to just one game for a long time), easy banking options, and a site that they know they can trust to provide good customer. Sun Palace is an American-friendly online casino that has been open for quite some time. The casino first opened its doors 15 years ago in 2002. This is always a good sign for potential new players, because untrustworthy casinos don’t last very long. Sun Palace is an old-timer among online casinos – we have been online since 2002. We are part of the Mainstreet Vegas casino group, the same one that manages Vegas Casino, Las Vegas USA Casino and SlotsPlus Casino.

Luckily Sun Palace Casino provides both options so you can choose to play either via download or instant play. How to Download/Install Step 1. Download the installer here: This will download a small file (around 870kb) called setup.exe. Once it’s finished downloading, click on it to start the installation process. Sun Palace is an American-friendly online casino that has been open for quite some time. The casino first opened its doors 15 years ago in 2002. This is always a good sign for potential new players, because untrustworthy casinos don’t last very long.

For red hot slots and casino games action then Sun Palace casino is the place to play, and whether you enjoy your action in a free casino download, a fantastic click and play flash casino or simply wish to sample the best slots online on your mobile device then Sun Palace casino serves it all up! Whether you wish to enjoy Sun Palace mobile or on your home PC you’ll find an unbeatable experience awaits with registering your new Sun Palace account being nothing more than a 2 minute task. With that account you’ll have access to all Sun Palace casino platforms and a staggering selection of over 200 slots and games as well as a magnificent array of the best casino bonuses online, fantastic bonus offers that start with a superb $20 risk free slots bonus simply for getting up and running! As a real money Sun Palace mobile or online slots player you’ll be welcomed with a mind blowing initial bonus of up to a staggering $10,000, and that huge deal is just for starters, as the reloads, match bonuses, freespins and special casino deals will come along on the daily. Complimenting the huge slots and games offering and those massive bonus offers are the convenient US banking options that allow for instant deposits and fast withdrawals and Sun Palace customer support is available right around the clock. For online and mobile casino and slots action Sun Palace is the standout option and provides all you could ever ask for in a quality US online casino, and you're just a simple signup process away from enjoying it all.

Brilliant New Slots Arrive on the Regular

Sun Palace Casino has so much going for it and one aspect of this awesome place to play is that brand new slots come along each and every month to add to your playing options and up your thrills no end. New Sun Palace slots provide awesome fresh action with such outstanding themes and styles and when they arrive they always come along hand in hand with superb new slots bonuses and Sun Palace freespins deals, and each one will play perfectly on your iOS or Android device or on your home PC. New slots deliver knockout features with bags of brilliant second screen bonus rounds, freespins galore and immense multiplied wild wins and the jackpots are out of this world. Fresh action and new kicks each month is what Sun Palace is all about, and it’s just one reason why so many players really dig all that this coolest of casinos has to offer.

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Flash, Mobile and Free Download With One Account

The Sun Palace mobile casino is a brilliant way to get your gaming action however with your same login credentials you'll also have access to the free Sun Palace casino download and the superb and state of the art Sun Palace flash casino which both provide dizzying entertainment to your home PC. The Sun Palace instant play casino is loaded with a huge set of click and play flash slots and casino table games while the free download takes no more than a few minutes to complete and gives you that casino icon on your desktop which is opened up as and when you want it with nothing more than a click. When enjoying Sun Palace PC slots and games you'll be filling your account with awesome bonuses and cool player perks and you'll find a great set of banking methods in the safe and secure cashier.

Balance Boosting Bonuses

Regardless of on which Sun Palace platform you play you'll be doing so with an unreal amount of free Sun Palace bonus cash, freebies that start with your massive welcome bonus and continue with an amazing amount of slots and table games reload bonuses and so much more. You'll find that there’s always a big bonus ready to take and many of the slots bonuses are combined with superb freespins deals too, while the immense monthly Sun Palace promotions provide all players with plenty of the goodies. With great competitions, fantastic tournaments and cash prize giveaways on the monthly, there’s always a wonderful deal on the table, and each one enhances your play so much.

Enjoy a preview of the casino games at Sun Palace

Sun Palace mobile casino has a great selection of games for you to try. Based on the RTG software platform, the site has lots of RTG games that have proven successful and popular among players. The newest games are top of the list of titles provided in the preview, although you can also check out all their other slots. Following that you will see some table games, video poker titles, and even a few specialty games to mix things up a bit.

Did you realize USA players welcome to join?

It’s true – while you may live in the USA and have experienced the knock backs provided by some online casinos, that will not occur if you like the look of the Sun Palace mobile casino. You can sign up for your account today, either on the mobile site or the regular desktop site. One login is good to use on both, so you will get the convenience of enjoying plenty of games to play whenever you are in the mood.

Tournaments are not part of the deal though

No, if you were looking for some tournament action at Sun Palace, you’ll need to hang fire. There are no tournaments on the site for anyone to take part in – not yet, anyway.

Rewards begin for new members

New members at Sun Palace mobile casino can enjoy a nice welcome offer if they decide to make a deposit. However, the casino has some other deals available too. For instance, you can review other seasonal bonuses and promotions as they become available. There are other daily deals you might be interested in too, along with other new events being added.

Deposit and Withdraw with Bitcoin

The Sun Palace cashier is full of superb safe and secure banking options. Many players will use a Visa or MasterCard, and some will use the e-wallet options however there’s a massively growing amount of players that now much prefer the awesome Bitcoin option. Sun Palace Bitcoin deposits are instant and when using this method you'll always be getting fantastic Sun Palace BTC bonuses, while withdrawing is so simple. No third parties are required when using Bitcoin and that means your payments are back with you so much faster, meaning you get to enjoy your winnings without the need for waiting on a cashier’s cheque or a bank wire.

Support is accessible from the main menu

This is reassuring to know, and it makes it easy to find some answers if ever you need them. While the site does have some helpful pages to review via the sitemap if you want to explore, you can always use their live chat software if you wish to speak with someone quickly. If no one is available to chat immediately, you can click on the icon to leave a message. This means they will get back to you as soon as they can. Alternatively, you can always send an email to their support email address. This can be used as a backup, although we would always recommend you use the live chat facility if you can.

Deposit Options

Here are the following deposit options available at Sun Palace Casino. Please note that some deposit options are dependant on your country/past transaction history. If you have any issues we advise to contact their live support.

Deposit Method	Min	Max	Daily	Weekly	Monthly
Bitcoin – BTC	$ 20	$ 5,000	—	—	—
Credit & Debit Cards	$ 25	$ 500	$ 30,000	$ 30,000	—
Instant Gift Card	$ 35	$ 500	$ 1,000	$ 5,000	$ 20,000
MST Gift Card	$ 5	$ 500	—	—	—
NETELLER	$ 10	$ 2,500	—	—	—
Paysafecard	$ 20	$ 100	$ 250	$ 500	$ 1,000
QIWI	$ 20	$ 100	$ 250	$ 500	$ 1,000
SafetyPay	$ 20	$ 100	$ 250	$ 500	$ 1,000
Yandex	$ 20	$ 100	$ 250	$ 500	$ 1,000

Using Credit/Debit Cards

We take the security of your account, customer details and payment information seriously. All credit/debit card transactions are submitted over encrypted channels to our trusted payment partners using Transport Layer Security (TLS) version 1.2 or better. This is the same technology used by online banks and financial institutions. TLS is the evolution of Secure Sockets Layer (SSL). We use 2048 bit keys for encryption and employ the latest encryption ciphers and security best pratices to ensure all data and transmissions are secure.

All credit/debit card deposits are processed in real-time and deposited straight to your account.

Use your card statement as provided by your financial institution as a guide when filling out our deposit page. Our payment processor may require your exact name and address as registered with your financial institution to verify your transaction. Incorrect or invalid information may cause your transaction to be declined. If you need help updating your customer registration information, please contact Customer Services.

If your transaction is declined, please follow the information provided and try again. Some financial institutions may have placed restrictions on the use of your card that include limiting its use with international payment accounts or restricting it by the type of merchant account. We encourage you to try one of our alternative deposit methods and to contact Customer Services in order to successfully complete your deposit.

Your credit card transactions will appear on your bank statement as unless stated otherwise on your transaction receipt.

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If you are using a new credit/debit card or you would like to have your limits raised, please fill out and send us this Credit/Debit Card Authorization Agreement. This completed form is required for the processing of any payouts to your account.

Using Bitcoin

Our site accepts bitcoin as a deposit method.
For your safety and security, always initiate your bitcoin transaction directly from the cashier. You will be provided a unique transaction address for your deposit. Do not reuse transaction addresses – they are for one time use only.
You may be provided a guaranteed exchange rate when converting your bitcoin transaction to your customer account currency. This exchange rate is only guaranteed for the timeframe specified. If your transaction does not complete during the timeframe or you initiate it after the timeframe has expired, a new exchange rate may apply. We use exchange rates supplied by one or or more of the major bitcoin exchanges.
We use the unofficial ISO 4217 currency code of XBT. It is functionally equivalent to amounts displayed using the informal bitcoin currency code of BTC.
1 XBT = 1 BTC
As confirmation of bitcoin transactions depends on the volume of competing transactions and your provided mining fee, we suggest you set a suitable mining fee to ensure your transaction will be confirmed in a timely manner. A third party site like https://bitcoinfees.21.co/ and some bitcoin wallets will suggest appropriate fees for your transaction. The number of addresses used in your wallet to constitute a payment will increase the byte size of the transaction. The mining fee is based on the byte size of your transaction and not the value of your transaction.
Bitcoin transactions, when confirmed, will automatically be reflected in your account. You will receive an email as a confirmation. You can also use our ‘Check Status’ option to check the status of a submitted transaction. Most transactions will be credited to your account within 10 minutes of submission. But this timeframe can vary based on your chosen mining fee and volume of bitcoin transactions.
If you have a transaction that appears on the bitcoin blockchain with 6 or more confirmations but has not been credited to your account, please contact Customer Services with the details and we will adjust your account accordingly.

Withdrawal Options

Here are the following withdrawal options available at Sun Palace Casino. Please note that some withdrawal options are dependant on your country/past transaction history. If you have any issues we advise to contact their live support.

Payout Method	Min Amount	Max Amount	Payout Requests	Processing Time	Fees	Description – Terms
	$ 150	$ 2,500	unlimited	n/a	Free	Country restrictions apply.
Check by Courier	$ 400	$ 2,500	unlimited	n/a	Free
	$ 150	$ 399	unlimited	n/a	Free
Bitcoin Payouts	$ 150	$ 1,000	unlimited	n/a	Free

Requesting a Payout

Customers can request a payout from their account at any time via the cashier or by contacting Customer Services. All payout requests are subject to our Terms and Conditions and will be reviewed in a timely manner.

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For reasons of security, you may be required to provide proof of identity, address and/or payment information before your payout can be processed. We do this to ensure the integrity of our financial systems and to protect your account from any unauthorized access.

Payout requests may entail processing fees based on terms and conditions of our website. Any fees associated with your request will be displayed to you and will be debited from your account in addition to the payout amount requested at the time of submitting your request.

Payout requests can have any of the following statuses within our system:

Requested

Successfully submitted payout requests are assigned the ‘Requested’ status and are queued for review by our team. At this stage, customers are able to cancel their payout from the cashier.

Under Review

As we begin to review your request, the status will change to ‘Under Review’. At this stage, customers are able to cancel their payout from the cashier.

Authorized

If our team determines that your transaction and account activity meets all Terms and Conditions, the status will be set to ‘Authorized’. At this stage and beyond, customers must contact Customer Services in order to cancel or change their payout.

Pending

This is a collection of requests that fall under any of the above statuses of ‘Requested’, ‘Under Review’ or ‘Authorized’.

In Progress

Your request is ‘In Progress’ and our team is awaiting confirmation from the payment processor regarding the fulfilment of your request. Normally, your request will not be in this state for more than a few minutes.

Processed

After your request is fulfilled and funds submitted thru your payout method, the status of your request will be set to ‘Processed’.

Cancelled

Via the Payout Review page, you have the option to ‘Cancel’ any requests that have not reached the ‘Authorized’ status. This instructs our team not to process your request.

Rejected

If our team determines your request is lacking in detail or does not meet the Terms and Conditions of our site, then the status will be set to ‘Rejected’ and additional details will be found under the Comments section for that transaction.

You may also contact Customer Services to request or cancel Payouts for your account.

Payout Review

Use the Payout Review page to review the status of your payout requests. The default view will show any requests that are Pending. You have the option to Cancel any requests that are still in a Requested or Under Review status.

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To cancel a request, simply check the check box to the left of the transaction row and submit with the Cancel Selected Requests button.

You may also review payout requests that have been Processed or Rejected/Cancelled within the past 6 months using the Status drop down box.

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Customer Services can provide additional assistance to you for requesting, changing or cancelling a payout.